Dunkin’ has launch Number 1, a new service bot, at Dunkin’ Aurora, SM North EDSA, and Robinsons Nova. Number 1 is designed to deliver the order or to take the order. It will be remotely instructed by the staff to leave the area once done.
Retailers and foodservice operators are turning to service robots for contactless automation as a solution to deal with customers during the “new normal.” It is clear that food service providers must limit human-to-human contact and service robot is one of the approaches.
