Kuala Lumpur, 14 June 2024 – Pos Malaysia Berhad (“Pos Malaysia”), the national post and parcel service provider, in collaboration with the Ministry of Health (MOH) and Kiplepay, is proud to announce the launch of an online payment system for its Ubat Melalui Pos (UMP) service. This significant upgrade reflects a joint commitment to enhance healthcare accessibility and convenience for Malaysians, particularly for those with limited ability to visit healthcare facilities.
The UMP service, operational since 2011, has been pivotal in ensuring patients receive their prescribed medications directly to their doorsteps, delivering essential services and convenience at the same time. For the period July-December 2023, UMP and Pos Malaysia has delivered more than 348,501 prescription parcels, underlining its crucial role in supporting MOH’s healthcare initiatives.
The newly introduced online payment feature, integrated through Pos Malaysia’s payment gateway into the MOH’s MyUBAT app, allows patients to make secure and convenient payments from anywhere. This system supports a variety of payment methods, including credit and debit cards and online banking, ensuring a seamless transaction experience for all users.
Charles Brewer, Group Chief Executive Officer of Pos Malaysia said, “This initiative showcases our commitment to innovation and accessibility in healthcare. By seamlessly integrating this cutting-edge payment technology into the UMP service, we’re streamlining operations and ensuring easy access and convenience for all. It is a testament to our dedication in meeting the diverse needs of the rakyat.”
Norhaliza A. Halim, Senior Director of Pharmacy Services, Ministry of Health Malaysia, expressed her enthusiasm for the collaboration, stating, “The introduction of an online payment option through this partnership not only aligns with our digital transformation goals but also significantly enhances the user experience. It simplifies the process for our patients, many of whom depend on this essential service for their monthly medication needs.”
Norhizam Kadir, Executive Director of Malaysia’s leading fintech e-wallet and payment company, Kiplepay Sdn. Bhd., is excited about the success of the collaboration. “We are thrilled to be part of revolutionising digital payments with secure transactions, seamless experiences, and unparalleled convenience. We are committed to delivering innovation that will provide hassle-free digital accessibility to everyone and cater to the ever-changing needs of our customers.”
Charles added, “With an unmatched last-mile delivery network that reaches over 11 million addresses and more than 3,500 touchpoints across the nation, Pos Malaysia stands as a pivotal force in linking communities and businesses. The introduction of online payment for UMP not only reflects our dedication to innovation but also our relentless efforts in enhancing our services. Pos Malaysia is passionate about building trust to connect lives and businesses for a better tomorrow.”
The UMP service is available at 394 MOH healthcare facilities nationwide. Interested users can access the MyUBAT mobile application through Google Play, the App Store, or AppGallery to register and make use of the online payment feature. For more information, please visit https://myubat.pharmacy.gov.my.
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