This partnership aims to introduce telehealth services within our tourism industry and create a safer bubble for travellers here in Malaysia
PAHANG, 21 November 2024 – MyCLNQ Health, Malaysia’s leading health tech company, has partnered with The Strawberry Park Resort Cameron Highlands, introducing seamless telehealth services designed to elevate guest experiences by providing immediate healthcare access from the comfort of their rooms. Nestled amidst a picturesque 7-acre hill between Tanah Rata and Brinchang in Cameron Highlands, Strawberry Park Resort offers the perfect retreat for holidaymakers and business travellers alike. Now, with this collaboration, guests can enjoy peace of mind with on-demand healthcare services during their stay.
As Malaysia experiences a surge in tourism, welcoming over 9.48 million visitors in the first half of 2024 alone, many travellers remain cautious about their health and safety while away from home. Medical tourism, where healthcare and hospitality converge, has become an attractive offering for destinations. MyCLNQ Health addresses these concerns by offering an innovative solution: instant access to medical professionals through its telemedicine platform, enhancing Malaysia’s position as a forward-thinking travel destination blending wellness with world-class hospitality.
Guests at Strawberry Park Resort, recently recognised as the Award Winner Family Resort of the Year at the TDM Travel Trade Excellent Award 2024, can now consult doctors virtually, order prescribed medications for delivery, or request in-room emergency visits—all without leaving the comfort of their hotel rooms. This service ensures an additional layer of security for travellers, especially in light of health concerns such as the recent Mpox outbreak.
“Travelling can be stressful, especially when healthcare needs arise. Our telehealth service allows guests to access trusted medical care without leaving their rooms, creating a safe environment for all visitors to Malaysia,” said Anwar Rafique, Co-Founder and CEO of MyCLNQ Health. “We are excited to partner with Strawberry Park Resort to introduce our services in Cameron Highlands, a beloved retreat for both local and international travellers. Together, we’re setting a new standard for integrating healthcare into the tourism experience.”
Through the MyCLNQ Health app, resort guests can connect with certified healthcare providers from 9 AM to 9 PM. Services range from virtual consultations to prescription deliveries. After a brief phone consultation, guests can order medication for delivery directly to their rooms.
With this added advantage, hotel guests can enjoy a unique service that seamlessly integrates healthcare into their stay—something not commonly offered by many hotels or resorts.
“With the growing demand for telehealth and the booming tourism industry, this added advantage, hotel guests can enjoy a unique service that seamlessly integrates healthcare into their stay—something not commonly offered by many hotels or resorts.,” said John Yeo, Resident Manager of Strawberry Park Resort. “By integrating telehealth into our offerings, we aim to provide a seamless and secure experience for visitors, setting a benchmark for other hospitality providers in Malaysia.”
As part of the Ministry of Health’s Sandbox programme, MyCLNQ Health continues to enhance its services for a diverse customer base through innovative digital tools and partnerships. This collaboration with Strawberry Park Resort marks another step forward in bridging healthcare and hospitality, enriching the travel experience for both local and international guests.
For more information, visit MyCLNQ Health’s official website at https://rmamyclnq.com/ or download their application on the App Store and Google Play Store.
