SHAH ALAM, 7 March 2024 – Pos Malaysia Berhad (“Pos Malaysia” or “the Company”), the national post and parcel service provider, takes a significant leap in enhancing its fulfilment and e-commerce logistics services with the introduction of Pos Fulfill. This fully integrated fulfilment service is designed to cater to the growing demands of both business-to-business (B2B) and business-to-consumer (B2C) sectors, providing seamless warehouse and order fulfilment solutions.
“Pos Fulfill represents a significant milestone in our journey to enhance our capabilities and meet the evolving needs of businesses in the e-commerce era. With our expansive network, cuttingedge facilities, and dedicated team, we are confident that Pos Fulfill will be able to provide unmatched and comprehensive coverage across Malaysia in fulfilment for B2B and B2C services,” said Sumesh Rahavendra, Group Chief Transformation & Digital Officer of Pos Malaysia.
Pos Fulfill boasts an extensive network of strategically located facilities, including three central and eight regional hubs, equipped with over 200,000 square feet of warehouse space. These state-of-the-art sites, situated in key locations such as Shah Alam, Bukit Raja, Kota Kinabalu, and Kuching, are co-located with last-mile delivery services and supported by daily line haul from central to regional sites and back haul. By leveraging cutting-edge technology and system-guided visibility, Pos Fulfill ensures that customers’ products are stored securely, organised efficiently, and shipped on time to meet the most demanding market requirements.
Since its inception in 2022, Pos Fulfill has been operational, demonstrating Pos Malaysia’s
commitment to innovation and customer satisfaction. With its strategic network, modern facilities, and diverse service offerings, Pos Fulfill is set to revolutionise the way businesses approach fulfilment and e-commerce logistics.
Pos Fulfill’s highly skilled operations team brings an average of 11 years of multinational contract logistics experience to the table, while its dedicated sales and solutions team offers unrivalled operational and pricing expertise. The service is powered by a leading-edge Warehouse Management System (WMS) designed to streamline B2B and B2C operations, seamlessly integrating with Enterprise Resource Planning (ERPs) and Order Management Systems (OMS) for marketplaces. Additionally, Pos Fulfill’s in-house last-mile Track & Trace system provides end-to-end visibility, ensuring complete transparency and peace of mind for customers.
Pos Malaysia is targeting a wide range of business sectors for Pos Fulfill, including automotive, FMCG & MLMs, retail & food, IT & telecom, footwear & apparel, fashion & luxury, cosmetics, healthcare & pharma, electrical & electronics, and government/GLCs. With its comprehensive suite of services, including B2B and B2C warehousing, last-mile delivery, transportation, webenabled support, cross-border transshipment, freight, and customs clearance, Pos Fulfill is poised to become the preferred partner for businesses seeking to optimise their supply chain and achieve growth in the rapidly evolving e-commerce landscape.
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